Things are getting hectic these days, right? You're researching mobile apps, testing new channels, and preparing for the holiday selling season. With so much going on, it's easy to forget who's most important to your business - your customer.
Take some time out of your busy day today to think about your customer...
- Who are your primary customer groups? Recent retirees, new parents, high school students?
- Why do they come to you?
- What problems do you solve for them?
- What drives their loyalty?
- What else can you offer them?
Need help? Let me know - I can help!
Don't Rickroll Your Customers - Offer Better Service
A Tale of Two Credit Cards - Why Customer Service is Marketing, Too