Don't Rickroll Your Audience - Try this Instead

For those of you who haven't had the pleasure, getting rickrolled means that you've clicked on a link to content that interests you, only to get Rick Astley's "Never Gonna Give You Up" video.

Why am I talking about this now? Rickrolling is so 2008.

Because thousands of businesses rickroll potential customers every day.

How?

Rick Astley.
Flickr user chinnian
1.  Say you really need to move some polka-dot sweaters this week, so you advertise a great deal on them. Unfortunately, you send users to your home page, where the sweaters aren't promoted. Users have to use your menus to get to apparel, then women's, then sweaters, then polka-dot. Congratulations, you've just annoyed the crap out of your customers, and most have given up.

Don't rickroll - link directly to your deal!

2. Say you've just discovered that your product, baby powder, repels ants like nothing you've ever seen. So you do some promotions targeted to people interested in beating their ant problem. Unfortunately, you send these folks to your regular baby powder page, which is all about beating diaper rash. Is this the same stuff that makes ants go away? Your customers don't know. They leave empty-handed, feeling confused.

Don't rickroll - match your audience to your content with tailored landing pages.

3. Say you've created a great new diet solution. You place an online ad that says "Avoid these five foods, and lose weight today!" Lots of people click on this ad, but these five dastardly foods are nowhere to be seen. Instead, there's a video of indeterminate length (Are the five foods in there? Do I have time to watch this now?) and a exhortation to join your paid diet plan web site.

Don't rickroll - provide the content you've promised and people will want more.

Need help matching your deals, your content, and your audience? Let me know.

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